Immediate response
If there is a fire, a carbon-monoxide alarm or an immediate danger, leave the affected area and contact emergency services. This website does not provide emergency response or combustion-safety clearance.
Information for the inspector
Record the appliance type, when the problem occurred and any changes to the fireplace, ventilation or home since it last operated normally. Share previous inspections and cleaning history without attempting internal inspection yourself.
Ask about the scope
Clarify whether the visit evaluates the venting path and appliance arrangement, and what additional specialist work may be required. Cleaning and a safety assessment are related but not interchangeable services.
Before reuse
Ask for documented findings and the provider's instructions about whether and under what conditions use can resume.